Frequently Asked Questions

CVJ headphones come with a one-year warranty that covers manufacturing defects. If you experience any issues with your headphones during this period, please reach out to our support team for assistance. We strive to ensure that our customers are fully satisfied with their purchase.

To maintain the quality and longevity of your CVJ headphones, avoid exposure to moisture and extreme temperatures. Clean the ear tips regularly with a soft, dry cloth and store them in a protective case when not in use. Proper care will enhance your listening experience and keep your headphones in excellent condition.

If your CVJ headphones are not functioning as expected, first check the connection to your device and ensure the volume is up. If the problem persists, try using them with another device to identify if the issue lies with the headphones or the original device. For further assistance, please contact our support team.